Solutions Consultant

Job Description: Solutions Consultant 

 

Position: Solutions Consultant

Location: [Location or Remote]

Type: Full-Time

 

About the Company:

We are a fast-growing B2B SaaS company offering cutting-edge solutions that help businesses improve efficiency and scale effectively. As part of our customer-focused approach, we are seeking an experienced Solutions Consultant to bridge the gap between technical product knowledge and business value for our customers. This role is pivotal in helping clients understand the best ways to use our solutions to meet their business objectives.

 

Job Summary:

The Solutions Consultant will play a key role in pre-sales engagements by collaborating with the sales team and prospective customers to understand their business needs, and demonstrate how our SaaS products can address those challenges. You will act as a trusted advisor and product expert, guiding prospects through technical requirements, solution design, and product implementation strategies. This position is a blend of technical expertise, consultative selling, and customer relationship management.

 

Key Responsibilities:

• Pre-Sales Support: Work closely with the sales team to understand customer needs and provide expert guidance on how our SaaS products can address specific business challenges.

• Solution Design: Lead solution discovery and design workshops with prospective customers, helping to tailor our solutions to fit their unique business and technical requirements.

• Product Demos: Deliver engaging and customized product demonstrations, highlighting the value, features, and technical capabilities of our software. Address specific client pain points and use cases.

• Technical Consultation: Serve as the technical resource during sales engagements, answering detailed product questions, addressing technical concerns, and ensuring alignment with client requirements.

• RFPs & Proposals: Assist with crafting responses to RFPs and writing technical sections of proposals, ensuring alignment with customer needs and positioning our solutions competitively.

• Customer Advocacy: Act as the voice of the customer during internal discussions, providing feedback to product teams based on client needs, and collaborating on future product developments.

• Proof of Concept (PoC) & Trials: Lead or support PoC or trial engagements, working with customers to implement and test our solutions in real-world environments to demonstrate value and feasibility.

• Cross-functional Collaboration: Collaborate with sales, marketing, product, and customer success teams to ensure customer requirements are being met and to help shape the future roadmap based on market insights.

• Training & Enablement: Provide technical training and onboarding for customers post-sale, ensuring smooth implementation and maximizing early adoption of the platform.

• Stay Updated on Product & Industry Trends: Continuously learn about product enhancements, market trends, and industry challenges to provide customers with up-to-date advice and recommendations.

 

Qualifications:

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field (or equivalent experience).

• 3-5 years of experience in a Solutions Consultant, Sales Engineer, or similar pre-sales role within a B2B SaaS company.

• Strong technical acumen and ability to understand complex SaaS products, APIs, and integrations.

• Proven experience working with customers to design and implement software solutions tailored to their business requirements.

• Excellent communication, presentation, and relationship-building skills.

• Ability to translate technical concepts into business value for non-technical stakeholders.

• Familiarity with CRM systems (e.g., Salesforce, HubSpot) and sales engagement tools.

• Ability to work independently and collaboratively in a fast-paced, dynamic environment.

 

Preferred Skills:

• Experience with enterprise SaaS solutions, including experience with integrations, custom configurations, and deployment in complex environments.

• Knowledge of sales methodologies such as Challenger Sales, Solution Selling, or consultative selling.

• Familiarity with specific industries or verticals relevant to the company’s product offerings.

 

Compensation & Benefits:

• Competitive base salary + performance-based bonuses.

• Health, dental, and vision insurance.

• 401(k) or equivalent retirement plan.

• Paid time off and company holidays.

• Opportunities for career advancement and professional development.

• Flexible working environment (remote options available).

 

How to Apply:

Please submit your resume and a cover letter to [Email Address]. In your cover letter, highlight your experience in pre-sales roles and your approach to delivering tailored SaaS solutions to customers.

 

Note: This Solutions Consultant job description is designed for a B2B SaaS company, focusing on technical pre-sales support, solution design, and customer engagement. It can be further customized based on the specific SaaS solutions and customer base of the company.