Head of RevOps
Job Title: Head of Revenue Operations (RevOps)
Location: [Specify location or mention remote options]
Reports To: Chief Revenue Officer (CRO) / Chief Operating Officer (COO)
About Us
We are a fast-growing B2B SaaS company that empowers [industry] businesses with innovative software solutions. Our mission is to [company mission], and we’re looking for a strategic Head of Revenue Operations (RevOps) to play a key role in driving revenue growth, scaling operations, and building a cohesive strategy across our go-to-market teams.
Position Overview
The Head of Revenue Operations is responsible for the end-to-end revenue processes within the company. This role will align our sales, marketing, customer success, and finance teams to drive scalable revenue growth and operational excellence. You’ll use data-driven insights to optimize revenue processes, build effective sales strategies, and implement solutions that enhance productivity and enable predictable revenue outcomes. As a critical leader, you’ll influence how we go to market and ultimately improve customer acquisition, retention, and revenue generation.
Key Responsibilities
1. Strategy and Alignment
• Collaborate with leadership to develop and implement a comprehensive RevOps strategy that aligns with company goals.
• Align revenue-related teams, including sales, marketing, customer success, and finance, to streamline processes, optimize resources, and improve customer lifecycle value.
• Establish and refine KPIs to drive performance, ensuring clear alignment on targets and metrics across departments.
2. Process Optimization
• Design, document, and refine scalable processes across the entire revenue lifecycle, from lead generation to customer retention.
• Develop frameworks and best practices for lead scoring, pipeline management, forecasting, and quota-setting.
• Identify and remove bottlenecks in sales, marketing, and customer success processes to increase efficiency and accelerate revenue generation.
3. Data and Analytics
• Oversee data strategy, including data integrity, accuracy, and accessibility, ensuring all teams are working from a “single source of truth.”
• Implement and manage reporting and analytics tools to provide actionable insights into business performance, customer behavior, and market trends.
• Provide forecasting, sales performance analysis, and other data-driven insights to help executives make informed decisions.
4. Technology Stack Management
• Own and optimize the revenue tech stack, including CRM, marketing automation, customer success platforms, and other RevOps tools.
• Evaluate and implement new technologies to improve the effectiveness of revenue-generating teams, ensuring all systems work seamlessly together.
• Drive adoption and user proficiency across teams to maximize ROI on tools and technology.
5. Cross-Functional Collaboration
• Serve as a key liaison between revenue-generating teams to improve alignment, communication, and cohesion.
• Work closely with finance to support annual planning, budgeting, and forecasting, ensuring targets are realistic and aligned with growth goals.
• Collaborate with product teams to provide insights on customer needs, feedback, and opportunities for upselling/cross-selling.
6. Performance Management and Enablement
• Develop and implement training programs that ensure sales, marketing, and customer success teams have the skills and knowledge they need to be successful.
• Partner with HR and sales leaders to develop compensation structures and incentive plans that drive behavior aligned with company goals.
• Continuously assess and optimize the onboarding process for revenue teams to reduce ramp-up time and improve employee success rates.
Requirements
• Experience: 8+ years in revenue operations, sales operations, or a related field within a B2B SaaS environment, with at least 3 years in a leadership role.
• Education: Bachelor’s degree in business, finance, marketing, or a related field (MBA preferred).
• Technical Proficiency: Strong knowledge of CRM (e.g., Salesforce), marketing automation platforms (e.g., HubSpot, Marketo), and analytics tools (e.g., Looker, Tableau).
• Analytical Skills: Deep understanding of data analytics and KPIs, with a proven ability to translate data into actionable strategies.
• Process-Oriented: Strong process improvement skills with experience in designing and implementing scalable revenue processes.
• Collaborative: Proven track record of fostering alignment across sales, marketing, customer success, and finance.
• Leadership: Exceptional leadership and people management skills, with experience building and leading high-performing teams.
• Communication: Excellent communication and presentation skills, with the ability to influence and drive alignment across all levels of the organization.
Benefits
• Competitive salary and performance-based bonus
• Comprehensive health, dental, and vision benefits
• 401(k) plan with company matching
• Generous PTO and parental leave
• Professional development opportunities
• [List additional benefits, if applicable]
How to Apply
If you’re a strategic thinker with a passion for driving operational excellence in a fast-paced B2B SaaS environment, we’d love to hear from you! Please apply with your resume and a brief cover letter outlining your experience and why you’re a fit for this role.
Join us in driving growth and making a meaningful impact on our customers’ success!
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