Head of Pre-Sales

Job Description: Head of Pre-Sales 

 

Position: Head of Pre-Sales

Location: [Location or Remote]

Type: Full-Time

 

About the Company:

We are a fast-growing B2B SaaS company that offers cutting-edge solutions designed to help businesses streamline operations and achieve growth. As we expand, we are seeking an experienced and strategic Head of Pre-Sales to lead our Pre-Sales team and ensure we provide our prospects with the technical expertise and strategic guidance needed to effectively evaluate and adopt our solutions.

 

Job Summary:

The Head of Pre-Sales will lead the pre-sales function, managing a team of Solution Engineers, Technical Consultants, and other pre-sales professionals. This role is critical in driving the technical aspects of the sales process, working closely with the sales, product, and customer success teams to ensure potential customers fully understand the value of our solutions. You will be responsible for developing pre-sales strategies, creating customer-specific demonstrations, and ensuring the team effectively supports sales in driving deals to closure.

 

Key Responsibilities:

• Team Leadership & Management: Lead, mentor, and manage the Pre-Sales team, ensuring they provide high-quality technical support and guidance during the sales process. Oversee the recruitment, development, and performance of the team.

• Pre-Sales Strategy: Develop and implement a scalable pre-sales strategy that supports business objectives and drives sales success. Align pre-sales activities with the broader sales and marketing strategy to ensure cohesive customer engagement.

• Solution Engineering & Demos: Work closely with the team to create and deliver tailored product demonstrations, proof-of-concepts (POCs), and technical presentations that address specific customer needs and pain points.

• Sales Collaboration: Partner with the sales team to understand customer requirements, define solution proposals, and support the sales process from a technical standpoint, including answering RFPs, RFIs, and other technical queries.

• Customer Engagement: Act as a technical advisor to key prospects and customers, providing strategic insights into how our solutions can solve their business challenges. Attend customer meetings to help sales convert prospects into customers.

• Product Expertise: Maintain a deep understanding of the company’s products and services, as well as the broader SaaS landscape, to ensure the pre-sales team can confidently position our solutions as the best fit for customer needs.

• Process Optimization: Continuously evaluate and improve pre-sales processes, tools, and resources to increase efficiency and effectiveness in supporting the sales cycle.

• Cross-Functional Collaboration: Work closely with product, marketing, and customer success teams to ensure the pre-sales team is up to date on the latest product developments, customer feedback, and competitive landscape.

• Reporting & Analytics: Track pre-sales performance, analyzing metrics such as win rates, deal velocity, and customer engagement. Provide regular reporting to senior leadership on pre-sales effectiveness and areas for improvement.

• Customer Feedback Loop: Collect and relay feedback from prospects to the product team, helping shape the product roadmap based on customer needs and market trends.

 

Qualifications:

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field (or equivalent experience).

• 7+ years of experience in a pre-sales, sales engineering, or technical consulting role within a B2B SaaS company.

• 3-5 years of experience managing or leading a pre-sales team, with a proven track record of driving results.

• Strong understanding of SaaS architecture, enterprise IT environments, and cloud technologies.

• Excellent leadership, team-building, and coaching skills, with a demonstrated ability to manage and scale pre-sales teams.

• Exceptional communication and presentation skills, with the ability to simplify complex technical concepts for a non-technical audience.

• Experience working with CRM platforms (e.g., Salesforce) and pre-sales tools (e.g., demo platforms, technical proposal software).

• Strong problem-solving and consultative selling skills, with the ability to design customer-centric solutions.

• Collaborative and able to work cross-functionally with sales, product, marketing, and customer success teams.

 

Preferred Skills:

• Experience in selling complex enterprise SaaS solutions.

• Knowledge of key sales methodologies (e.g., Solution Selling, Challenger Sales, Consultative Selling).

• Familiarity with industry-specific solutions relevant to the company’s product offering.

 

Compensation & Benefits:

• Competitive base salary + performance-based bonuses.

• Equity/Stock options.

• Health, dental, and vision insurance.

• 401(k) or equivalent retirement plan.

• Paid time off and company holidays.

• Opportunities for professional development and career advancement.

• Flexible working environment (remote options available).

 

How to Apply:

Please submit your resume and a cover letter to [Email Address]. In your cover letter, highlight your experience leading pre-sales teams and your approach to driving technical sales support in a SaaS environment.

 

Note: This Head of Pre-Sales job description is designed to attract experienced pre-sales leaders with strong technical and management skills in a B2B SaaS setting. It emphasizes leadership, technical expertise, and collaboration with sales to close deals.