Director of RevOps
Job Title: Director of Revenue Operations (RevOps)
Location: [Company Location or Remote]
Company: [Company Name], a high-growth B2B SaaS company
Job Overview
[Company Name] is seeking a dynamic and results-oriented Director of Revenue Operations (RevOps) to lead and optimize our revenue-generating processes across the customer lifecycle. This role is critical to driving alignment, efficiency, and data-informed decision-making across our Sales, Marketing, Customer Success, and Finance teams. The ideal candidate will possess a deep understanding of B2B SaaS business models, exceptional analytical skills, and a passion for using data to drive performance and profitability.
As the Director of RevOps, you will be responsible for building a seamless RevOps function that streamlines end-to-end processes, enabling our go-to-market teams to focus on growth and customer satisfaction. You’ll report to the Chief Revenue Officer (CRO) and work closely with other senior leaders to define and execute our growth strategy.
Key Responsibilities
• Strategic Leadership:
• Lead the Revenue Operations team in designing and executing strategies to align Marketing, Sales, and Customer Success with the company’s overall revenue goals.
• Develop and execute a RevOps roadmap that maximizes customer acquisition, expansion, and retention.
• Foster a culture of continuous improvement, transparency, and collaboration across all revenue-driving departments.
• Data and Analytics:
• Build and manage a robust analytics framework for tracking revenue metrics, customer health, pipeline efficiency, churn, and retention.
• Provide data-driven insights to forecast revenue, identify growth opportunities, and assess the performance of go-to-market initiatives.
• Own revenue-related reporting dashboards, making sure stakeholders have visibility into key performance metrics and trends.
• Process Optimization:
• Standardize and streamline processes across sales, marketing, and customer success to ensure a consistent and scalable customer experience.
• Identify and implement process improvements in lead scoring, pipeline management, forecasting, and account management.
• Work closely with the CRM and Sales Ops teams to optimize tech stacks, ensuring tools are integrated and aligned with revenue objectives.
• Collaboration and Cross-Functional Alignment:
• Act as a liaison between Marketing, Sales, Customer Success, and Finance to ensure cohesive revenue strategies and smooth handoffs across teams.
• Collaborate with Product and Finance to align pricing, packaging, and new product launches with revenue growth targets.
• Champion customer-centricity across teams to ensure the customer experience is optimized at each stage of the journey.
• Revenue Forecasting and Goal Setting:
• Lead the planning process for revenue forecasting, setting quarterly targets and KPIs in collaboration with finance and sales leaders.
• Monitor and adjust forecasts in real time to adapt to changing market conditions and business needs.
• Team Leadership and Development:
• Build, lead, and mentor a high-performing Revenue Operations team.
• Set clear goals and performance metrics for the RevOps team, ensuring they align with broader company objectives.
• Foster a culture of accountability, growth, and innovation within the team.
Qualifications
• Bachelor’s degree in Business, Finance, Analytics, or related field; MBA or other relevant advanced degree preferred.
• 8+ years of experience in revenue operations, sales operations, or similar roles in a B2B SaaS environment.
• Demonstrated experience leading cross-functional teams and aligning them toward common revenue goals.
• Strong analytical and strategic thinking skills; ability to translate data insights into business impact.
• Deep understanding of CRM systems (Salesforce, HubSpot, etc.) and revenue tech stack integration.
• Proven track record of scaling revenue operations functions to support rapid growth.
• Exceptional communication and presentation skills; ability to influence at all levels.
• Ability to adapt and thrive in a fast-paced, high-growth environment.
Why Join Us?
• Impact: Shape and drive the revenue strategy of a high-growth B2B SaaS company.
• Growth: Join a collaborative team with significant opportunities for personal and professional growth.
• Innovation: Work with cutting-edge technology and influence the company’s approach to data-driven growth.
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