Chief Revenue Officer

Job Description: Chief Revenue Officer (CRO) 

 

Position: Chief Revenue Officer (CRO)

Location: [Location or Remote]

Type: Full-Time

 

About the Company:

We are a rapidly growing B2B SaaS company delivering cutting-edge solutions that empower businesses to optimize their operations and scale effectively. As we continue our growth trajectory, we are seeking an experienced and dynamic Chief Revenue Officer (CRO) to lead our revenue-generating functions, drive sustainable growth, and align the company’s sales, marketing, and customer success efforts.

 

Job Summary:

The Chief Revenue Officer (CRO) is a key leadership role responsible for driving the company’s revenue strategy, leading the sales, marketing, and customer success teams to maximize growth, and ensuring a consistent and seamless customer journey. The CRO will work closely with the executive team to shape the company’s long-term vision, while also overseeing day-to-day operations related to revenue generation. The ideal candidate will be a data-driven leader with a strong background in B2B SaaS, who can foster cross-functional collaboration and scale revenue efficiently.

 

Key Responsibilities:

• Revenue Strategy: Develop and execute the overall revenue strategy, aligning the sales, marketing, and customer success functions to drive predictable, scalable growth.

• Sales Leadership: Oversee the sales organization, leading efforts to optimize the sales process, increase conversion rates, and expand into new markets or verticals.

• Marketing Alignment: Partner with the marketing team to ensure messaging, lead generation, and demand generation efforts are aligned with sales goals, focusing on customer acquisition and brand awareness.

• Customer Success: Collaborate with the customer success team to ensure retention and expansion strategies are in place, driving customer satisfaction, reducing churn, and maximizing customer lifetime value.

• Cross-functional Collaboration: Work closely with the product, finance, and operations teams to ensure alignment between product development, pricing strategies, and go-to-market execution.

• Team Leadership & Development: Build, lead, and mentor a high-performing revenue team. Foster a culture of accountability, collaboration, and continuous improvement across sales, marketing, and customer success.

• Forecasting & Reporting: Provide accurate revenue forecasts, pipeline management, and in-depth reporting to the executive team. Leverage data insights to drive decision-making and refine go-to-market strategies.

• New Market Expansion: Identify new market opportunities and develop go-to-market strategies to expand the company’s footprint in existing and emerging markets.

• Revenue Operations: Ensure that systems, processes, and tools are in place to support scalable revenue growth. Oversee revenue operations, optimizing CRM and sales enablement tools for effectiveness.

• Customer Journey Optimization: Ensure a seamless and consistent customer journey from lead generation to onboarding and long-term retention, enhancing the overall customer experience.

• P&L Ownership: Take full ownership of the company’s revenue P&L, driving revenue growth while optimizing costs related to customer acquisition, sales, and marketing.

 

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).

• 10+ years of experience in sales, marketing, or revenue leadership roles, with at least 5 years in a senior leadership position (e.g., VP of Sales, VP of Revenue) within a B2B SaaS environment.

• Proven track record of scaling revenue in high-growth SaaS companies, including experience in managing a $XXM+ revenue target.

• Strong background in leading and scaling sales, marketing, and customer success teams.

• Experience with revenue forecasting, pipeline management, and data-driven decision-making.

• Expertise in developing and executing go-to-market strategies for new markets and verticals.

• Strong understanding of customer success metrics (NPS, CLTV, churn) and how they contribute to growth.

• Experience working with revenue operations, including CRM systems (e.g., Salesforce, HubSpot) and sales enablement tools.

• Exceptional leadership, communication, and interpersonal skills, with the ability to influence and motivate cross-functional teams.

 

Preferred Skills:

• Experience in enterprise SaaS sales and customer success, especially within key verticals such as [relevant industries].

• Expertise in SaaS metrics and financial modeling, including ARR, MRR, CAC, and CLTV.

• Familiarity with modern marketing automation and demand generation tools.

 

Compensation & Benefits:

• Competitive base salary + performance-based bonuses and equity options.

• Health, dental, and vision insurance.

• 401(k) or equivalent retirement plan.

• Paid time off and company holidays.

• Opportunities for career advancement and leadership development.

• Flexible working environment (remote options available).

 

How to Apply:

To apply, please submit your resume and a cover letter to [Email Address]. In your cover letter, describe your experience driving revenue growth in B2B SaaS companies and your approach to leading cross-functional teams.

 

Note: This Chief Revenue Officer (CRO) job description is ideal for companies seeking a seasoned executive to lead revenue generation across multiple departments, drive growth, and optimize the customer journey. It can be further tailored to align with specific company needs and objectives.